Terms of service

Terms of Service

Last updated: June 2026

By visiting our store and purchasing from us, you agree to the following terms and conditions. Please read them carefully.

1. General These Terms of Service apply to all users of the site, including browsers, customers, and merchants. By using our website, you agree to be bound by these terms. We reserve the right to update or change these terms at any time.

2. Products & Services We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions and prices are subject to change at any time without notice.

3. Accuracy of Information We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

4. Pricing & Payment All prices are listed in GBP (£). We accept payment via major credit/debit cards, Apple Pay, Google Pay, and Shop Pay. We reserve the right to refuse any order placed with us.

5. Shipping & Delivery Orders are fulfilled and shipped by our trusted suppliers. Delivery times may vary depending on your location. We are not responsible for delays caused by customs, postal services, or other factors outside our control.

6. Returns & Refunds Our return and refund policy is outlined in our separate Refund Policy, which forms part of these Terms of Service.

7. Prohibited Uses You may not use our site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, or to infringe upon our intellectual property rights.

8. Limitation of Liability All Things Cozy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Governing Law These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact For any questions regarding these terms, please contact us via our contact form.